We strongly recommend incorporating our devices into a regular skincare regimen of five minutes a day at least three times a week.

INSTANTLY

• Visibly plump, smooth, and depuff skin’s appearance.
• Diminish look of dark undereye circles.
• Prep a smooth canvas for makeup application. 
• Relax tense facial muscles.

AFTER 2 WEEKS 

• Look visibly more refreshed and rejuvenated.
• Grooves in wrinkles visibly soften.
• Skin appears brighter and more even-toned.
• You’re likely to start getting compliments on your skin. 

and notice the difference in photos.

WITH CONTINUED USE

• Results rival those of in-office procedures: noticeably smoother, firmer, brighter skin.
• Achieve and maintain your healthiest-looking skin and prevent visible signs of aging.
• Feel like you look years younger and look like you have gotten daily beauty sleep - even when you haven’t.

Keep in mind, results compound over time. And as with any skincare product, results may vary. 

For all devices, we offer a 1-year limited warranty from the date of your original purchase. If your device does not work properly due to a manufacturer's defect, we will replace the wand free of charge.

This warranty does not cover devices damaged by:

• Accident, misuse, abuse, or alteration.
• Use with unauthorized accessories or use other than as instructed.
• Connecting to incorrect current and voltage.

This warranty extends only to the original retail purchase with original proof of purchase (such as retail store receipt or Solawave order number) and only when purchased from an authorized retailer or reseller. Warranty replacements are processed after returned defective items are received, when applicable.

This warranty only extends if the device is used in conjunction with authorized device accessories (such as charging cable). The Solawave warranty does not extend to Solawave Skincare products, which are solely subject to the Solawave Return Policy.

Solawave will not be responsible for any incidental, special or consequential damages resulting from the use of this device. All implied warranties, including but not limited to implied warranties of fitness and merchantability are limited in duration to one year from date of original purchase.

Use this text to answeAll returns must be initiated within 30 days of receiving your order (*see note below). Returns must be shipped back and in transit to our warehouse within 14 days of the return request confirmation in order to process a refund. 

Please note that refunds are processed after your return has been received. Once your returned order is received and processed, you can expect a refund within 5 to 10 business days to your original method of payment. The returned items must be in working condition with no wear and tear. 

Topicals are eligible for physical return if they are unopened and in their original packaging. Items marked as final sale are not eligible for returns or refunds. We can only process returns for products sold on Solawave.co. 

For international orders: Those with unpaid customs fees are not eligible for return. Additionally, we can not provide free return labels for international clients. International return shipping fees are not covered by Solawave.co.

For information specifically related to BOGO returns, please see our BOGO Returns Policy. 

*If you have already requested your return within the 30-day timeframe, and are just waiting for a response, we promise we WILL honor your return request. We're so sorry for the delay, but we will take care of you! Thank you for your patience.r questions in as much detail as possible for your customers.

The Solawave Wand should not be used in the following areas:

• Breast area
• Larynx
• Chest
• Groin area

The Solawave Wand should not be used by:

• People under the age of 18
• Pregnant Women
• People subject to seizures
• People with cancer/tumors
• People with a cardiac pacemaker
• People with implanted defibrillators/stimulators
• People with electronic implanted devices

Stimulation should not be applied over, or in proximity to cancerous lesions, or applied over swollen, infected, or inflamed areas or skin eruptions (e.g., phlebitis, thrombophlebitis, broken capillaries, varicose veins, etc.)

The Solawave Wand is not designed to activate when in contact with facial hair. We recommend shaving before use as hair can interfere with the conductivity of the wand. The facial area under a beard or mustache cannot be treated. Potential adverse reactions may include skin irritation or redness. For adult use only. Keep out of reach of children.

Do not apply stimulation across your chest as the introduction of electrical current into the chest may cause rhythm disturbances to your heart, which could be lethal.

Precautions

The Solawave Wand is designed for cosmetic use only and for individuals in good health.

A slight tingling sensation may occur while using the Solawave Wand. There also may be a perception of flashing lights during the use of the wand, resulting from the stimulation of your optic nerve. If you notice this condition constantly and without the use of your SolaWave Wand, consult your doctor.

Caution should be exercised for patients with suspected or diagnosed heart problems.

Caution should be exercised for patients with suspected or diagnosed epilepsy.

Caution should be exercised if you have a tendency to hemorrhage following acute trauma, and/or when using the Solawave Wand over areas of the skin that lack normal sensation.

If you experience skin irritation or hypersensitivity due to the electrical stimulation or electrical conductive medium (e.g., the Solawave Conductive Serum), you can likely reduce the irritation by using an alternate conductive medium.

The Solawave Wand should not be used while driving, operating machinery, or during any activity in which involuntary muscle contractions may put the user at undue risk of injury.

If you have suspected or diagnosed heart disease, you should follow precautions recommended by your physician.

Consult with your physician prior to using the device after a recent surgical procedure.

Adverse Reactions

If you experience a persistent headache and/or other painful sensations during or following the use of the Solawave Wand, you should stop using the device and consult with your physician.

Very Important

This device is intended for cosmetic use on the face and neck. Any harmful consequence resulting from misuse, or application to other body areas, connection to improper voltage sources, dirty conductive solution, or any other improper applications is neither the responsibility of Solawave nor its affiliates.